Frequently asked questions

Unit Sizes
General
Security
Insurance / Protection Plans
Payments
Location
Smart Units
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Unit Sizes
Unit Sizes

What sizes of storage units do you offer?

We offer drive-up storage units in 5x10, 10x10, 10x15, 10x20, 10x25, 20x25, and 20x35. Our 10x25 is our best value. Not sure which size is right for you? Use our size guide or call (815) 665-0400 and we'll help you choose.

Unit Sizes
Unit Sizes

What fits in each storage unit size?

  • 5x10: About the size of a walk-in closet. Boxes, seasonal items, a studio apartment, or a motorcycle.
  • 10x10: The furniture and boxes from a one-bedroom apartment.
  • 10x15: A two-bedroom apartment or small home.
  • 10x20: About the size of a one-car garage. A three-bedroom home or a vehicle.
  • 10x25: Our best value. Larger homes, equipment, or contractor tools.
  • 20x25 and 20x35: Business inventory, equipment, boats, RVs, and large vehicles.

Still not sure? Call (815) 665-0400 and we'll help you pick the right size.

General
General

How much does a storage unit cost?

Prices depend on unit size and availability, and you can see live rates and rent online 24/7. New renters currently get 50% off 2 full months, and every unit includes our one-year rate lock, so your rent won't increase during your first 12 months. There's no security deposit, just a one-time $20 administrative fee.

General
General

Do you offer move-in specials or online discounts?

Yes. New renters currently get 50% off 2 full months. Every rental also includes our one-year rate lock and a free lock and keys ($15 value).

General
General

Is Ottawa Easy Storage a drive-up facility?

Yes. Ottawa Easy Storage is designed as a drive-up self-storage facility, which means you can park close to your unit for easier loading and unloading. It is designed to make move-ins, move-outs, and frequent visits fast and easy.

General
General

What are your access hours?

Access hours are 6:00 a.m. to 10:00 p.m., seven days a week, 365 days a year. If you need special access, please contact us to discuss your options.

Security
Security

What security features does the facility have?

The facility is built with security in mind: AI-enabled security cameras, bright LED lighting throughout the property, and optional Storage Defender smart unit monitoring, which texts you if someone accesses your unit.

Security
Security

Is a lock provided with the rental?

Yes. Every new rental includes a new lock and keys at no additional charge ($15 value).

Insurance / Protection Plans
Insurance / Protection Plans

Do I need insurance for my stored items?

Yes. Tenants must provide proof of coverage for stored property. Many renters use their homeowners or renters insurance, while others choose a protection plan during rental. Our protection plans offer low monthly payments and a $100 deductible for covered events (and no deductible if there is a break-in).

General
General

What do I need to rent a storage unit?

You will need basic contact information, payment details, and a signed lease agreement. After the lease is completed, we may also request a government-issued ID, proof of insurance, and vehicle information if needed.

General
General

Do you require a security deposit?

No. We do not require a security deposit. There is a one-time $20 administrative fee for new rentals.

General
General

Are rentals month-to-month?

Yes. Rentals are month-to-month, so there is no long-term commitment.

General
General

How long is the minimum rental period?

The minimum rental period is one full month. Because leases are month to month, some facilities increase rental rates during the first year. Ottawa Easy Storage provides a one year RATE LOCK Guarantee! Make sure whoever you ultimately choose to rent from offers you a fixed rate for your first year.

General
General

Can I rent online?

Yes. You can rent online 24/7 without meeting the facility manager in person. Most tenants rent online and move in the same day.

General
General

Can I reserve a unit before move-in?

Yes, but if you're moving in within the next few days, we recommend renting instead. Renting completes your lease so your unit is ready right away and you can move in the same day. A reservation only holds a unit for a future move-in date. Renting online takes just a few minutes, 24/7.

Payments
Payments

What payment methods do you accept?

We accept credit card, debit card, ACH, and check. Most tenants use Autopay with a credit card. We do not accept cash or keep cash on site.

Payments
Payments

Is autopay available?

Yes. Autopay is the easiest way to pay rent each month and avoid late fees.

Unit Sizes
Unit Sizes

Can I change to a larger or smaller unit later?

Of course you can! Just call us at (815) 665-0400 or email info@OttawaEasyStorage.com, tell us the size you'd like, and we'll move you into an available unit. Promotional rates don't apply when an existing tenant changes unit sizes.

General
General

What items are prohibited?

Prohibited items are listed in the lease agreement. Please contact us if you have questions about specific items.

Location
Location

Where is Ottawa Easy Storage located?

Ottawa Easy Storage is located in Ottawa, Illinois at 530 E. Etna Road, just west of the post office and near the LaSalle County Sheriff’s Office. We are also conveniently located near I-80 and Columbus Street.

Smart Units
Smart Units

What is a Smart Self Storage Facility?

A smart self storage facility offers renters modern technology and security. Our facility has modern security cameras and can alert to suspicious activity. Storage Defender smart unit monitoring sends renters a text if unauthorized access is observed in their unit.

Smart Units
Smart Units

What is Storage Defender?

Storage Defender is a smart monitoring feature that helps renters stay informed about activity related to their unit. It provides added peace of mind and is available on all units for $10/month. The first month is free and you can cancel at any time!

General
General

Do you offer RV, boat, or vehicle storage?

Yes, indoors. You can store a car, truck, boat, RV, trailer, motorcycle, or ATV inside any of our enclosed drive-up units (5x10, 10x10, 10x15, 10x20, 10x25, 20x25, and 20x35) as long as it fits. Motorcycles fit easily in a 5x10, while cars, boats, and RVs need one of our larger units. We don't offer open-lot outdoor parking.

Unit Sizes
Unit Sizes

Can I see the unit sizes before renting?

Yes. We will be happy to arrange a time for you to view a unit before renting so you can choose the right size.

Unit Sizes
Unit Sizes

Can I store a motorcycle?

Yes. A motorcycle easily fits in our 5x10 drive-up unit, and you can ride or roll it right up to the door. Need room for gear, a trailer, or a second bike? Step up to a 10x10 or 10x15.

General
General

Are your storage units indoor or outdoor?

All of our units are fully enclosed drive-up units with roll-up doors, so everything you store is inside and protected from the weather, and you can still park right at your door to load and unload.

Location
Location

What areas do you serve?

Ottawa Easy Storage serves Ottawa, IL and the surrounding Starved Rock area, including Dayton, Marseilles, and Heritage Harbor. We're at 530 E. Etna Road, a short drive from I-80 and Columbus Street.

Get started

Rent online 24/7 in minutes and move in the same day. Access your unit 6 a.m. to 10 p.m., seven days a week.

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